1. General Terms
- Prices are applicable only for residential premises (1 RK, 1 BHK, 2 BHK & 3 BHK).
- Prices are subject to site inspection in case of severe infestation or additional treatment requirements.
- GST, if applicable, will be charged extra unless otherwise mentioned.
- Furniture shifting, dismantling, and electrical work are not included unless agreed in advance.
- Customers must provide access to all treatment areas during the service.
- Service appointments are subject to technician availability.
2. Chemical & Safety
- We use government-approved, professional-grade pest control chemicals.
- Treatments are safe when all technician instructions are followed.
- Pregnant women, infants, elderly persons with respiratory conditions, and pets should avoid treated areas for the recommended duration.
- Customers must follow all post-treatment instructions to ensure the best results.
3. Cockroach Treatment Warranty (45 Days)
- Warranty is valid for 45 days from the service date.
- One free callback treatment will be provided if cockroach activity continues during the warranty period.
- Warranty becomes void if:
- Another pest control company performs treatment during the warranty period.
- Deep cleaning, renovation, painting, plumbing work, or chemical washing disturbs treated areas.
- The property has poor sanitation or continuous external infestation sources.
4. General Pest Control Warranty (45 Days)
- Covers common household pests such as cockroaches, ants, spiders, silverfish, and similar crawling insects.
- Free callback service during the warranty period for covered pests.
- Flying insects, mosquitoes, rodents, termites, bed bugs, and wood borers are not included unless specifically mentioned in the quotation.
5. General Pest Control AMC
- AMC includes the agreed number of scheduled visits (2, 3, or 4 visits per year).
- Free callback service between scheduled visits for covered pests only.
- Missed appointments without prior notice may require rescheduling.
- AMC is non-transferable to another property.
- AMC starts from the date of the first service.
6. Bed Bug Treatment
Single Visit
- Warranty: 30 Days
- One free inspection/callback if live bed bugs are reported within the warranty period.
45-Day Two-Service Package
- Includes two scheduled treatments within approximately 45 days.
- Warranty: 90 Days from the second treatment.
- Customers must complete both treatments to receive the warranty.
Bed Bug Customer Responsibilities
- Wash and dry bedding, curtains, and clothes at high temperature before treatment.
- Declutter rooms before service.
- Follow all technician instructions.
- Re-infestation caused by luggage, visitors, neighboring flats, or second-hand furniture is not covered.
7. Termite Treatment (Single)
- Warranty: 1 Year
- Covers re-treatment only if live termite activity is found in the treated area during the warranty period.
- Does not cover new infestations in untreated areas or structural defects.
8. Termite AMC (1 Year)
- Includes scheduled inspections during the AMC period.
- Free re-treatment will be provided if termite activity is detected in treated areas during the AMC.
- Warranty does not cover:
- New infestations from untreated areas.
- Structural defects or damage.